Junk folder missing in outlook 2016
Hope above information is helpful to you. The option is usually grayed out both on the Home tab and when you right-click on a message. Microsoft Outlook is usually provided along with Microsoft office and has a good built-in junk mail filter. When this is the case, you are not able to access the options to block email or access the Junk Email Options screen. For detailed information, please read this article: Default folder is missing in Outlook and Outlook on the web. You may notice that the Junk option in Microsoft Outlook 2016 or 2013 is grayed out.
#Junk folder missing in outlook 2016 windows
If you are using Exchange account, the folder's PR_ATTR_HIDDEN property also could cause the issue, please try using MFCMAPI tools to check the settings. The problem occurs un multiple devices and OS (android phones and Windows 7/10 pc), with difference browsers used is Chrome and also with Outlook 2016 client, junk folder exists but is empty. Or you can contact the administrator of your mailbox for more help. The folder may have been deleted or the server where this folder is stored may be unavailable' This is driving me nuts please help. If you are using IMAP/POP account, please try to check if there is any setting in your mailbox which might cause emails folders to be hidden. Microsoft Outlook could not access the specified folder' and when I click on My shortcuts and right click on the Junk email properties is says 'Unable to display the folder properties. If these folders also cannot be seen on your Web Mail: If you can find these folders on your Web Mail, the issue may be related to the sync between your server and client, please try to reset your folders locally(windows + R>type "outlook.exe /resetfolders">Enter)and check if your issue has any difference. What's the type of your account(POP, IMAP, Exchange)?Ĭould you see your Junk Email folder or Sent Items folder on your Web Mail?